Now Hiring - Technical Service Engineer in Alvin, TX

Job Overview

UNICAT is growing rapidly both in market share and product development. Our combined technical sales, research and development, and manufacturing teams have also been growing to meet the demand of our customers both in terms of capability and capacity. As a technical service engineer, you will develop catalytic solutions and provide technical support for the technical sales team with a focus on the Americas region. In this role you will support the Technical Manager with complex problems, process and reaction modeling, product development projects, and technical documentation. You will work alongside some of the most experienced engineers in the industry. Our technical team takes pride in the fact that we produce superior quality products and optimized solutions, and superior customer service. There is a preference for this role to be based local to the Technical Manager in Houston, TX for mentoring/coaching and collaboration.

Responsibilities, Accountabilities and Duties

· Provide onsite catalyst loading support for customers.

· Develop a foundational understanding of the purification business and modeling tools.

· Support the growth of the business with future development of skills in all modeling tools.

· Develop technical presentation skills and support sales team with customer visits when appropriate.

· Technically support commercial / sales team to develop catalytic solutions and technical proposals.

· Support Technical Manager with product documentation requirements including product data sheets and SDS.

· Evaluate customer data and provide feedback on catalyst and product performance.

Preferred Experience

· BS in Engineering (Chemical Engineering is preferred).

· A minimum of internship experience in the refining and or petrochemical manufacturing industry.

· This role is expected to be a learning role, but familiarity with manufacturing process and procedures are critical to the successful candidate.

· A strong competence in the standard Microsoft Suite of tools.

· Knowledge of programming and additional IT skills are very favorable.

· This role is customer facing and as such requires excellent communication and relational skills.

· Experience with technical customer service is highly desirable.

Job Type: Full-time

Salary: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed
• Under 1 year

Schedule:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Alvin, TX 77511: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Alvin, TX 77511